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Frequently Asked Questions
Yes. Our system is designed to not store chat logs or any personally identifiable information linked to your conversations. We focus on connecting you instantly based on non-identifiable preferences.
We use the 'Sphere-Connect' algorithm which pairs users based on general topics of interest, preferred chat type (text/video), and geographical proximity (non-specific, e.g., 'continent' level), but never based on direct identity.
You should immediately use the 'Report' feature within the chat session. We have a zero-tolerance policy for violations of our Community Guidelines, and reported users will be permanently banned.
Please refer to our full Refund Policy page for detailed information regarding premium service purchases.